Terms and conditions
Scope of application
All sales are subject to these terms and conditions which shall prevail over any conditions of purchase unless written exemption accepted by both parties.
Lead time
For special orders and custom-made, deadlines are given for information by return email. They depend on the length and number of pleated color. Commands are part of workshop’s planning, in order of arrival. Pieces are unique and fully realized thanks to craft processes that requires time.
Price and terms of payment
Crude prices in Euro - VAT not applicable section 293 b of the CGI. Shipping charges are not included.The validity of the items prices on sophieguyot.com is valid 24 hours after publication on the www.sophieguyot.com site. Items will be billed based on rates in effect at the time of order entry. Items remain the property of sophieguyot.com until full payment is received by sophieguyot.com. This price is payable in full in one payment.
Order
You can place your order on the website www.sophieguyot.com
The ordering process is as follows:
- Choose items and add to cart
- Validation of Contents
- Identification on site www.sophieguyot.com if the customer is not already identified
- Choice of delivery
- Choice of payment and acceptance of Terms
- Validation of payment
- The customer will receive an email order confirmation
The customer can see when these steps the details of the order and the total price and correct any errors before confirming it to express its acceptance.
sophieguyot.com retains ownership of the items until full payment of the order. sophieguyot.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order or present to him any form of risk.
Any order implies acceptance of the prices and descriptions of the items available for sale.
sophieguyot.com undertakes to fulfill the received orders on the website only to the extent of available stocks. In case of a lack of availability of one or more item (s) command (s), sophieguyot.com undertakes to inform the customer as soon as possible and if necessary to repay no later than 30 days payment of amounts paid. The customer's order will be automatically canceled.
Shipping
Any order placed on the site sophieguyot.com will be prepared as soon as possible, according to the schedule of the workshop, subject to confirmation of payment. Delivery times are indicative. Their excess can not give rise to damages, deductions, or cancellation of orders.
The port is the responsibility of the customer.
sophieguyot.com undertakes to deliver the goods ordered and paid for by the customer tracking number. The average time is 48 to 72 hours of shipment, Monday through Friday.
Exchange, return and refund
The customer has a statutory period of 14 days to exercise his right of withdrawal from the date of receipt of the goods without having to give reasons or pay penalties. Return costs are the responsibility of the customer. In case of refund, the customer will be refunded the amounts paid as soon as possible and no later than 30 days after the date on which he exercised his right of withdrawal.
Conditions of exchange and return for refund
Item (s) returned (s) must be new, unused and in their original box perfectly intact. Any exchange or return should be a request to exchange or return from the "contact" and must be confirmed by return email by the company.
Tolerance
Articles may be slightly different in quality, material, color and other characteristics. The dimensions are approximate, indeed manufacturing processes may alter the original dimensions. These differences are inevitable considering the craft making of items.
Image rights
The illustrations accompanying the products on our website are not contractually value and therefore not the responsibility of sophieguyot.com.
All texts, comments, works, illustrations and images reproduced on sophieguyot.com are reserved under copyright as well as intellectual property and for the world. Any unauthorized use of the contents of this website without the express permission of the author is prohibited (Article L122-4 of the Code of Intellectual Property). Copying, editing, deleting and cropping works presented are strictly prohibited. Thank you to contact us for any visuals.
Applicable law
These general conditions of use and sale are subject to French law. In case of disagreement on the application, interpretation and enforcement of these, and, failing agreement, any dispute shall be the competent French courts.